Forty-nine MCCS restaurant and hospitality activities aboard 14 Marine Corps Installations are being recognized for their exceptional performance in 2018 with Food and Hospitality Excellence Awards.
The Food and Hospitality Excellence Award Program was established by Marine Corps Community Services (MCCS) to recognize restaurant and hospitality activities that exceed the highest level of operational excellence and service. The award program allows any club, restaurant, snack bar, or lodging facility, regardless of size or location, to measure their results against criteria in pre-established categories of customer service, financial performance, human resources development, and operational excellence.
The Food & Hospitality Excellence Awards afford my team and me the pleasure of recognizing top-performing clubs, restaurants and TLFs each year,” said Ric Pomeroy, Branch Head for Food, Hospitality and Commercial Recreation programs, Business and Support Services Division. “Our Food and Hospitality teams inject energy, creativity and positivity into their daily service of Marines, Sailors and their families. I am particularly thrilled to welcome the Sakura Auditorium Snack Bar at MCAS Iwakuni and the San Onofre Beach Resort at MCB Camp Pendleton to the ranks of first time winners this year.”
The criterion to achieve this award focuses well beyond financial performance; to achieve an Excellence Award activities must be agile and seasoned, and place the customer at the center of all they do.
Our entire organization salutes our Food & Hospitality Excellence Award Winners. The high performance of these activities embody our strategic vision of being the iconic business force of the Armed Services, and serve as the standard to which all other hospitality businesses strive to meet,” said Cindy Whitman Lacy, Director, Business and Support Services Division, HQMC.
Pomeroy added, that the managers and staff of these operations have gone beyond the values, principles, and core competencies of MCCS - they understand and continue to accomplish the MCCS primary mission of taking care of Marines and their families by instituting best in class operating practices and saturating their activities with the voice of our guests – Marines, sailors and their families. To recognize this achievement, the activities will receive award plaques that will be displayed in the facilities.
For more information about the Marine Corps Food and Hospitality Excellence Award Program contact Ric Pomeroy, Branch Head – Food, Hospitality and Commercial Recreation, at 703-784-3811 or firstname.lastname@example.org.